Questions
A.How can i get discount ?
Everyone no matter who buy products online would check the price first, we ensure our product worth this price, but if you have quantity more than maximum in our website, then please contact us for more discount.
B.How is customs duties handled?
At VapeWholesaleBuy, no products are taxed. However, customs officials inspect shipping packages then need to pay taxes at the request of authorities. VapeWholesaleBuy is not responsible for the package which return back or destroy by local custom due to The recipient refuse to pay custom duty.
C.How to confirm whether you make the purchase or not?
After we get your order payment, we will send you email to confirm that, include the products you buy and the delivery address.
D.How long does it take for VapeWholesaleBuy to process the order?
After payment 1-3 days we can ship out goods ,However, due to customs inspection and clearances it may take up to an additional 7 business days to reach the destination.
E.How can i know if the items are in stock or not?
VapeWholesaleBuy does not keep all items in stock due to maintenance issues. After receiving your payment information ,orders are usually filled in about 3 business days .Anyway,a email will be sent to you if you wish to have an exchange or refund for your product if it is 3 days overdue.
F.How can i change my order ?
If you want to change order items or add some products ,please contact us in two days ,we can change order products or add items to your order .
G.Can i cancel my order ?
If your order has not been shipped out , please contact us for a refund by using the order number given on purchase.If your order already been shipped out, then can't be.